Returns
We hope you enjoy each item we carry;However,we understand some products may need to be returned! We are here to make this process as easy as possible!
Return Guidelines-
Sale Items-Sale Items are FINAL SALE and cannot be returned/refunded due to limited inventory.
Refunds: Returns must be postmarked within 14 days of your order date.
Store Credit Only: Returns must be postmarked within 15 - 30 days of order date.
Exchanges: We cannot provide exchanges (or holds), due to limited inventory.
*If you would like a different size or color, we suggest ordering the new item and returning the original item. A refund for the original item will be issued. All shipping fees are non-refundable*
-If an item needs to be returned, the shipping costs are the customers responsibility.
To return an Item:
Email taylor@simplyplatinumboutique.com for questions/comments.
When you email us to start a return process, we will then email you the form to process your request.